Effective and last updated October 9, 2026
Who we are
Maloremi LLC is a California limited liability company (Active), entity number B20260445709, based in Imperial, California. This policy explains what personal information we collect through maloremi.com and our client portal, why we collect it, who it is shared with, and the choices you have. Questions: support@maloremi.com.
What we collect
We collect only what we need to answer you, do the work, and get paid.
- What you give us: your name, email, phone number, business name, and the details you type into our project, website brief, support ticket, and billing request forms. Also any message you send to our support email, and the full name you type to accept a quote.
- Client accounts: the email you use to sign in, one-time sign-in codes (they expire in 15 minutes), your tickets, quotes, invoices, payment status, and any prepaid support hours.
- Payments: card and wallet details are entered on Stripe's secure forms and go to Stripe. We never see or store your full card number. We receive and keep the amount, date, status, your name and email, and a Stripe reference.
- Automatically: your IP address and basic browser information in server and security logs. When you accept a quote, we save the time and the IP address as our record of acceptance.
Cookies and similar technology
We use a cookie named maloremi_portal to keep you signed in to the client portal. It lasts up to 4 hours and is sent only over secure connections where available. We use a cookie named maloremi_lang to remember whether you chose English or Spanish on the public site (up to one year). Your browser also stores a note that you closed the Launch Special banner, for 7 days. We do not use advertising cookies or cross-site tracking. Our payment provider and, when it is turned on, our spam check may set their own cookies on the pages where they appear. Some pages load fonts from Google Fonts, which means Google receives your IP address when the page loads.
How we use it
- To reply to your request, prepare quotes, and do the work you asked for.
- To run the client portal, send sign-in codes, invoices, quotes, and service updates, and collect payment.
- To prevent spam and fraud and keep the site secure.
- To keep business records, including for taxes and legal requirements.
- To send marketing email only to people who asked for it. Every marketing email will include an unsubscribe link.
Text messages (SMS)
If you give us your mobile number and check the box to receive text messages, we use it to send the messages you agreed to: support and ticket updates, appointment reminders, and occasional offers from Maloremi. We keep a record of your consent (the date, the page, and the wording you agreed to). Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop, or HELP for help, or email support@maloremi.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers who help us deliver messages, such as our SMS provider, only to send them. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share it with
We use service providers who handle information for us under their own terms: web and email hosting, email delivery, payment processing (Stripe), automation and record keeping, a messaging service that alerts us to new requests, a spam check (Cloudflare Turnstile, when turned on), and font delivery. We also share information with advisers such as our accountant or attorney when needed, when the law requires it, and in a sale or merger of the business.
We do not sell personal information. We do not share it for cross-context behavioral advertising. We do not share it with other companies for their own direct marketing.
How long we keep it
We keep information as long as it is needed to do the work you asked for, support you afterward, and meet tax, accounting, and legal record requirements. Then we delete it or remove what identifies you.
Security
We use reasonable administrative and technical safeguards, including encrypted connections, limited access, and two-factor sign-in for administrators. No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.
Your choices and California privacy rights
You can ask us to tell you what personal information we hold about you, give you a copy, correct it, or delete it. You can also ask us not to sell or share it, although we do neither. We will not treat you differently for asking. California law gives these rights to California residents, and we honor them for everyone where we reasonably can.
To make a request, email support@maloremi.com from the address we have on file. We may ask you to confirm who you are by signing in to the portal or replying to an email we send. We respond within 45 days. An authorized agent may make a request for you with your written permission.
"Do Not Track" and other signals
Our site does not track you across other websites, so it does not change how it works when a browser sends a "Do Not Track" signal. We treat a Global Privacy Control signal as a request not to sell or share your information, which we do not do in any case. Third parties we use, such as Stripe, may collect information as described in their own policies. We do not allow third-party advertising trackers on this site.
Health and sensitive information
Please do not send patient or health information, Social Security numbers, or card numbers through our forms or email. If we ever handle health information for a client, a separate written agreement covers it.
Children
Our services are for businesses. The site is not directed to children under 16, and we do not knowingly collect their information.
Changes to this policy
When we change this policy, we post the new version here with a new date. If a change materially affects current clients, we will also email them.
Contact
Maloremi LLC, Imperial, California. Entity B20260445709. Email support@maloremi.com.