Support

Open a ticket. We work the case at a stated rate.

Current clients sign in with their work email. We send a 6-digit code — no password to remember. New work starts as a project request. Standard help is $120 per hour. Urgent or on-site work is quoted first.

$120 / hour

Standard remote help on a ticketed case: troubleshooting, Microsoft 365, websites, and systems we already support.

Prepay one hour

$1,100 for 10 hours

Prepay a 10-hour block and the same help drops to $110 per hour. Hours are used in 15-minute steps and expire 12 months after purchase.

Buy 10 hours · $1,100

Quoted higher

After-hours, same-day emergency, or on-site. We send the rate before work begins so the bill is not a surprise.

Client portal

We email you a code.

Use the inbox we support. Rubio staff use their company email. Pamela uses the Gmail we have on file. If you are not a client yet, start a project instead.

Maloremi is working toward a California C-7 Low Voltage Systems contractor license. Licensed C-7 work is not offered until that license is issued.

If this inbox is not on file as a client, we will say so and no code is sent.